Archive for the ‘Environmental’ Category

LSA, hibu at the Washington State Recycling Association Conference

Tuesday, May 14, 2013

Matt Krug from hibu and I are attending the Washington State Recycling Association (WSRA) conference in Stevenson, WA to promote the industry and highlight the environmental and sustainability initiatives of LSA members.  We’ve had the opportunity to speak in front of hundreds of city and county waste management staff about our self regulatory efforts involving the opt-out site as well as meet individually with them at our booth.  We’ve also developed some personal relationships and contacts with staff at cities across the state.  These relationships should be valuable contacts for us in making sure our message gets heard and in keeping regulatory pressure off of the industry.

Here is Matt giving a quick pitch about the yellow page industry’s opt-out program to a large audience at the conference.

LSA Talks Sustainability and Consumer Choice During KAB Webinar

Tuesday, May 7, 2013

Keep America Beautiful

In March, I had the privilege of presenting during a webinar titled “Recycling Niche Materials,” hosted by Keep America Beautiful (KAB).  I presented alongside representatives from the plastic film recycling industry, Steel Recycling Institute and International Sleep Products Association.  This was a great opportunity to show KAB’s audience the tremendous strides our industry has made in sustainability and consumer choice.  Here is a video showing LSA’s portions of the webinar:

LSA at the New York State Conference of Mayors and Municipal Officials

Monday, May 6, 2013

The Association and member publishers continue our conference collaborative project to ensure cities and counties know of our industry’s sustainability efforts and public policy positions.  We started in Saratoga Springs, NY on Sunday for the two-day annual meeting of the New York State Conference of Mayors & Municipal Officials and will also have meetings in Albany, NY.  Attending are Sarah Wilson (DexMedia), Matt Krug (Yellowbook), Gene Wilk (LSA) and myself.

Since the exhibit hall opened on Sunday afternoon and our booth was located in the reception room, we’ve been fortunate to have many great one-on-one conversations with elected officials from cities throughout the state.

We’ve been describing how print, Internet and mobile app directories are the critical link between local businesses and local customers, and we’ve been explaining how our consumer choice program is worth promoting among their constituents.

All of us are looking forward to today’s full day of participating in the NYCOM conference and having the opportunity to meet more of New York State’s local elected officials.

From L to R: Wesley Young (LSA), Sarah Wilson (DexMedia), Gene Wilk (LSA) & Matt Krug (Yellowbook)

 

Day 3 at the 2013 Congressional City Conference

Thursday, March 14, 2013

Today’s highlight was the delegates lunch. Speakers included Sen. John  McCain, Secretary Tom Vilsack of the Dept. of Agriculture, Hon. J.C. Watts from Oklahoma, and Vice President Joe Biden.

A good sign of my progress here is my ability to find someone I know, whether it be while waiting in line for 45 minutes to get through security detail, or when looking for a seat amongst the 2000+ attendees. I sat with Aldermen from Evanston, Illinois and council members from San Leandro, California.

I’ve also been very impressed with the “pedigree” of some of the local officials. David Lee of Medina, WA is finishing up his Masters in Urban Planning at Harvard (he commutes cross-country weekly), and Leland Cheung of Cambridge, MA has an undergraduate degree from Stanford and an MBA from MIT. Maybe if I spend enough time with them some of it will rub off on me.

Ultimately, this has been a very productive trip and I was happy to represent LSA and our members while building goodwill amongst city leaders.

Day 2 at the 2013 Congressional City Conference

Wednesday, March 13, 2013

I sat with council members and city managers from South Carolina, Georgia, California, and Washington to listen to today’s breakfast speaker, Rev. Al Sharpton.  Whatever your political views, there’s no denying that he is a dynamic speaker.  He shared this one story about how a celebrity asked him to preside over their funeral to which Sharpton replied, “Well, you better give me something to work with!”  His talk was about the importance of living a meaningful life and I couldn’t help but feel inspired.

I continued to attend sessions and receptions throughout the day where I had the opportunity to meet local leaders from all over the country especially Texas, California, and Washington.  I ended the day by going to dinner with two local leaders from Washington State: Mayor Conrad Lee from Bellevue and councilman David Lee from Medina.  I’ve really enjoyed spending time with some really impressive leaders and sincere people.

I also got to hear from General Martin Dempsey who is the Chairman of the Joint Chiefs of Staff and one of only a handful of military leaders who has served in every rank of the military. He talked about the one thing that soldiers must have in order to operate effectively; trust. Similarly, my time here at the conference is all about building trust with local leaders and I look forward to continuing these relationships after I leave DC.

LSA at 2013 Congressional City Conference

Tuesday, March 12, 2013

I am at the 2013 Congressional City Conference in Washington, DC hosted by the National League of Cities (NLC).  City officials, mayors and city staff from across the country are here seeking support from Congress and the Administration on three main issues: (1) avoid taxing interest on municipal debt; (2) support taxes on internet sales; and (3) implement appropriate immigration reform.

I have really enjoyed spreading the word to local officials about our industry’s voluntary efforts in sustainability and consumer choice.  In addition, I am getting a chance to catch up with the connections that I made during last year’s NLC conference, especially with the Asian Pacific American Municipal Officials (APAMO).

I met some new councilmembers from Northern and Southern California as well as Washington State at the APAMO Business Meeting.  The relatively small size of this group (see picture below) has allowed me to develop genuine relationships with many of them.

Above are the attendees from the Asian Pacific American Municipal Officials (APAMO) Business Meeting at the National League of Cities (NLC) Congressional City Conference in D.C.

I also attended a joint constituency group reception that included, among others, both APAMO and the Hispanic Elected Local Officials (HELO) constituency groups.  I had a wonderful conversation with Mayor Anthony Spitaleri from Sunnyvale, California as we discussed the role of the U.S. in Mexico’s and China’s domestic civil rights and economic policies as they relate to immigration reform.

I finished off the night by going to dinner with a few new friends:  Gilbert Wong (Cupertino, CA), Sue Chan (Fremont, CA), David Lee (Medina, WA) and Benny Lee (San Leandro, CA).  These councilmembers influence local economies the way our members influence local search and it has been great meeting with them.

LSA at the SERC in Florida

Monday, March 11, 2013

I left New Jersey on an early Sunday morning flight to attend the Southeast Recycling Conference (SERC) & Trade Show that started later that afternoon in Destin, Florida.  Joining me again is the successful crew from the Keep America Beautiful conference that was held in January: Yellowbook’s Matt Krug and YP’s Felicia Smith, flying from Iowa and Georgia respectively.

I’m losing an hour from Daylight Savings Time but I’m gaining an hour for crossing into the Central Time Zone.  I’m calling it an even trade!

Hundreds of attendees from the recycling industry in twelve southeastern states are converging on the Gulf Coast in the Florida Panhandle from March 10-13. The agenda is packed full with fantastic speakers and we’re happy to be talking with attendees about our industry’s great strides in sustainability and consumer choice.

(L-R) LSA’s Gene Wilk, Ray Laughter (Environmental Services Manager of DeSoto County, Mississippi), Matt Krug (Yellowbook) and Felicia Smith (YP).

LSA’s Gene Wilk (center) with Alice Smith (left) and Lisa Ruffe (right) who came to SERC from Brevard County, Florida. Alice is the Recycling & Sustainable Acquisition Program Manager for NASA at its John F. Kennedy Space Center.

Images from Keep America Beautiful Conference

Wednesday, January 30, 2013

We had a great day spreading the word on our industry’s efforts in consumer choice and sustainability at the 60th annual Keep America Beautiful conference in D.C. Here are some photos of just a few of the folks we spoke with yesterday!

 

(L-R) YP’s Felicia Smith, Dan Powell, Planner with Greenville County, South Carolina and Yellobook’s Matt Krug

Marcia Lintz (left) of Keep Moline (Illinois) Beautiful with Matt Krug of Yellowbook

Edie Younge (left) of Keep Forest Park (Georgia) Beautiful with YP’s Felicia Smith

LSA’s Gene Wilk (left) with Phil Homerski of Keep Hamilton Ontario Beautiful

Felicia Smith of YP (right) & Gene Wilk of LSA (center) met exhibit hall neighbor, Michael Mackesy (left) from Mackesy Plastics Corporation in Mission Viejo, California. Mackesy said that one of the first things he did when opening his business was get a Yellow Pages ad.

(L-R) Allison Teeters of Keep Knoxville Beautiful, Felicia Smith of YP and Charlene DeSha of Keep Blount Beautiful

Christi Cakiroglu of Keep Truckee Meadows (Reno, Nevada) Beautiful with YP’s Felicia Smith

YP’s Felicia Smith with Brenda Dent-Russell of Keep Birmingham Beautiful Commission

 

60th Annual Keep America Beautiful Conference

Tuesday, January 29, 2013

Gene Wilk of LSA at the train station.

I’m traveling from New Jersey by train today to attend the 60th annual Keep America Beautiful conference in Washington, DC.  Joining me are Yellowbook’s Matt Krug and YP’s Felicia Smith, flying from Iowa and Georgia respectively.

For these next three days, the Omni Shoreham Hotel in DC’s Woodley Park neighborhood will be home to hundreds of local leaders from throughout the United States and Canada.  These community advocates work hard all year long to promote recycling, sustainability and anti-littering.  I’m sure they’re going to be pleased to learn more about our industry’s good efforts with consumer choice and sustainability.

Keep America Beautiful has been an important partner to the Local Search Association, most notably, having its logo featured in the lower-right corner of YellowPagesOptOut.com.  This past November, KAB featured an LSA “toolkit” for America Recycles Day that helped event organizers show people how they can select the directories they want delivered by using YellowPagesOptOut.com.

This conference is the first of many stops on LSA’s 2013 conference collaborative where we’ll be reaching out to state and local leaders.

Keep checking the blog because I’ll be updating it with more news direct from the conference.

Final Thoughts on NLC Conference

Wednesday, December 5, 2012

I’m catching up after a very busy and successful trip to the National League of Cities’ Congress of Cities and Exposition last week in Boston.

On the final day of the event, Neg Norton and I attended several sessions on sustainability. Many of these city leaders were in the early stages of building sustainability plans for their communities. They were looking for a place to start, the process for implementing a plan, and more insight into what a plan should look like. Some appeared frustrated regarding how to measure the benefits of such plans. It was a clear indication to both Neg and me that we have a great opportunity to continue to engage local communities about our industry’s efforts and encourage them to work with us as they develop their approaches to sustainability.

One of the speakers, Peter Brandom, sustainability manager for Hillsboro, Oregon, later stopped by our booth and we were able to discuss  the benefits of www.YellowPagesOutOut.com. We were able to share with Peter that our industry-run website is available at no cost to governments or consumers. Peter said that Hillsboro had been paying for a similar opt-out service. I think examples like these demonstrate why it’s so important that we continue to build visibility for www.YellowPagesOutOpt.com among audiences such as those at the NLC conference.

Our industry’s exhibit booth – well-staffed by Yellowbook’s Matt Krug, YP’s Jim Troup and Dex One’s Tim Foster – continued to garner interest for www.YellowPagesOptOut.com and its benefits as a straightforward, easy-to-use and free way to address the issue of unwanted directory delivery. We also spoke with many city leaders who had positive things to say about the local benefits of Yellow Pages. Many city officials we met were also small business owners and appreciated the return on investment that Yellow Pages provided their businesses. I also once again ran into Mayor Melodee Colbert-Kean of Joplin, Missouri, and she told me that her tweet about www.YellowPagesOptOut.com sparked response from constituents who thought it was a great idea, as well as some who believed that receiving the print Yellow Pages were still important in helping them find local businesses. All in all, the exhibit booth was a great way to raise awareness of our members’ products as well as our consumer choice website.

With many state receptions at the end of the conference, Neg and I chose to attend those for states that were most active on issues pertaining to our industry. We attended the Oregon/Washington reception and the Joint Constituency Group reception for several minority groups.  We met city officials from the Washington cities of Everett, Auburn, Redmond, Medina, Snohomish, SeaTac, and others.  I also continued to develop relationships with members of the Asian municipal officers constituency group, and went to dinner with a few of them after the event.

(L-R) Doris McConnell, Councilmember – Shoreline, WA, Suzanne Lee Chan, Councilmember – Fremont, CA, Gilbert Wong, Councilmember – Cupertino, CA, Wesley Young, Local Search Association

Overall, the NLC conference was a great opportunity to meet local officials on an informal basis, to network with them, and to let them know that we are available to work with them to address issues regarding our industry’s products in their communities. There were so many attendees, that it was impossible to meet with them all, yet in a surprisingly short time, we were able to develop some really solid relationships and build significant goodwill.  The National League of Cities is a group we will continue to invest in moving forward.

Key Takeaways from Day 2 at the NLC Conference

Friday, November 30, 2012

I attended a number of presentations yesterday at the National League of Cities’ Congress of Cities and Exposition here in Boston, including one on 2012 city fiscal conditions. The overall outlook was bleak as cities are still suffering from lower revenue and depletion of reserves which are resulting in a continued need to lower costs. Many cities are suspending infrastructure investment, laying off workers and cutting services in order to make ends meet.

As I learned during the discussion, sometimes all these efforts are not enough.  The NLC cited cities that were on the brink of bankruptcy, cities in more than $100 million in debt, and cities laying off hundreds of staff including police and firefighters. One example shared was one town in New Jersey that was forced to lay off most of its police force despite serious crime in its neighborhoods.

In times like these, cities need all the external support they can get to address issues in their communities. I know that when it comes to our industry, we are making efforts to do our part. Our national consumer choice website at www.YellowPagesOptOut.com provides cities with a free solution to address unwanted phone directories by residents. Our industry – rather than governments and taxpayers – picks up the tab for this offering, because it’s the right thing to do. We also partner with local officials to get the word out to their constituents about this resource.

I was also interested to learn that the NLC recently took over the Sustainable Cities Institute (SCI). This program will become the main platform for NLC to support sustainability efforts of its member cities. It is an online platform to assist cities with identifying, planning for and implementing sustainability initiatives. I plan to explore how our industry might work with the SCI to incorporate our consumer choice website into its toolbox of solutions for cities.

Neg Norton and I continued to make many contacts with local officials from Georgia, Idaho, Missouri and Arizona through various events at the conference. In particular, I continued to have a good time getting to know Asian American city officials such as San Jose, California councilmember Kansen Chu. We bantered with other local officials from California, testing one another’s proficiency in Cantonese (my home dialect) and Mandarin. I was also approached by Mayor Conrad Lee of Bellevue, Washington, who asked that we reconnect after the conference.

Yellowbook’s Matt Krug, YP’s Jim Troup and Dex One’s Tim Foster said a significant number of local officials stopped by our industry’s exhibition booth. The consensus among many of the leaders they spoke with was that print directories were by and large not viewed as a significant issue in their communities. In fact, some city officials who stopped by were small business owners who either advertised in the Yellow Pages or who understood the value of the phone directories in driving new business.

Stay tuned for more updates from the NLC conference!

NLC Conference: Asian Pacific American Municipal Officers Business Meeting

Friday, November 30, 2012

This week, I had the great opportunity to attend the Asian Pacific American Municipal Officers’ business meeting here at the National League of Cities’ Congress of Cities and Exposition in Boston.

Many of the officials represent city and towns in California and Washington, where there has been a high interest in regulating distribution of print directories. I was glad to be able to address the group briefly to introduce the Local Search Association and overview our industry’s voluntary sustainability and consumer choice efforts, including the national availability of www.YellowPagesOptOut.com.

The group was intimate enough for me to also engage in one-on-one discussions with many of the officials to get to know them on a personal level as well as receive some tips on what they felt would be effective outreach efforts by our industry.

Evan Low, vice mayor of Campbell, California and president of the Asian Pacific American Municipal Officers, suggested that our industry take a proactive approach to our messaging so that city officials learn about our voluntary solutions before they proposed ordinances regarding directories. He also acknowledged that neighboring cities frequently borrow ordinance language from one another, so setting good precedent is always important. Gilbert Wong, a city councilmember in Cupertino, California, said that while many city officials are supportive of local business, they also have constituents who have significant interest in environmental protections. That said, he acknowledged that he appreciates businesses that have active sustainability initiatives.

I look forward to building stronger relationships with communities across the country and working together to address our shared interest in resolving questions and issues regarding directory delivery.

 

Product Stewardship and the Yellow Pages Industry

Thursday, November 29, 2012

What is the role of government in product stewardship?  This question was posed to me as one of five panelists on yesterday’s Product Stewardship Institute (PSI) webinar. Many government officials and recycling professionals listened in, and other panelists included:

According to PSI’s invitation, the purpose of the webinar discussion was to discern, “…whether key [product stewardship] program principles, such as transparency and accountability, are best attained through voluntary, mandatory, or hybrid programs that encompass elements from both approaches.”

During the webinar, I stressed that it is important to not lump all of private industry together when considering how to regulate the environmental impact of products in the marketplace.  Government leaders and other key stakeholders should look at what each individual industry is doing and not take a one-size-fits-all approach.

As we know, many states and cities are feeling the budget pinch, and taxpayer money has to be carefully prioritized to protect public health and safety.  The bigger the threat, the greater need for government.

Certainly, hazardous products require government oversight in order to protect consumers from injury. As the ACA’s Alison Keane noted, paint is the top household hazardous waste product. That is why the ACA founded “PaintCare,” a non-profit program to manage the reuse, recycling and proposal disposal of unused paint. This industry-support effort is in conjunction with government oversight initiatives that include a per-can assessment fee, convenient paint collection and a management system run by manufacturers.

However, a telephone directory does not present the safety hazards that paint can. And when it comes to the print Yellow Pages, we know that voluntary self-regulation through industry-led efforts works best for consumers, small businesses, and most importantly, taxpayers.

Our industry has been proactive in reducing the carbon footprint of our products and has generated significant results.  Last year, we re-launched our successful, industry-funded consumer website, www.YellowPagesOptOut.com. The site, which is provided at no cost to consumers or cities, enables residents and local businesses to choose which directories they receive or stop delivery altogether.  The recycling rate for print directories is high and the impact of phone books on the municipal waste stream is miniscule.  Moreover, over the past five years, our industry has undergone a 50% reduction of paper use for directory production.

Another factor is whether government and an industry are aligned in their goals. For our industry, we have a common desire with government to reduce the number of unwanted directories.  Publishers do not want to incur the cost of printing and delivering a product to a household that does not intend to use it.  Local government wants to reduce unwanted directory deliveries but often have competing budgetary demands.  So, the industry offers a free solution: a website where consumers can opt-out of phone directory delivery.

Mr. Lifset included in one of his presentation slides that there is, “No sound science to support effectiveness of voluntary approaches to environmental policy,” and that the, “Majority of voluntary schemes collect little or no data… no data, no evidence!”  I disagree. For one, the U.S. Environmental Protection Agency’s (EPA) provides us with credible data on the success of our efforts.  Back in 2009, the EPA determined that directories made up three-tenths of one percent of the of discarded paper & paperboard products in the municipal waste stream.  Now, however, the EPA has determined that phone directories are such a small part of the municipal waste stream that they no longer see a need to track the product separately.

Mr. Martin noted that Australia had a 77.7% recovery rate for newsprint in 2011.  That is very common to the recycling rate for newsprint in the U.S. – which includes telephone directories – of 71.6%.  Whether or not the Australian rate includes telephone directories is secondary to the larger point of the commonness and success in paper recycling globally.

While our industry continues to responsibly self-regulate the production, distribution and disposal of our products, we believe that government can play an important role in communicating solutions and options to the public.  I shared with the webinar listeners an overview of the collaborative press releases that our industry has issued with state and local lawmakers across the country, several of whom are noted as strong advocates of the environment.

I’m glad that our industry had this opportunity to share our positive story with interested parties on the PSI webinar, and I look forward to continued dialogue.

NLC’s Congress of Cities and Exposition Kicks Off in Boston

Thursday, November 29, 2012

We’re on-site at the National League of Cities’ Congress of Cities and Exposition at the Boston Convention Center & Exposition Center this week, as more than 3,000 mayors, city managers, city council members, government staff and industry corporate partners gather to discuss, among other topics, ways for cities to build more sustainable communities.

Yesterday, Dex One’s Tim Foster, Yellowbook’s Matt Krug and YP’s Jim Troup set up Booth #1149 in the Sustainability Pavilion in the Exhibition Hall in preparation for the event, which officially begins today.

In the evening, Neg and I attended the NLC’s Board of Directors reception and dinner, where we had the opportunity to meet with a variety of attendees. Notably, Neg spoke with Seattle City Councilmember Richard Conlin about our industry’s desire to work with the City of Seattle to address its concerns about directory delivery and update them on positive developments when it comes to our sustainability and consumer choice initiatives.

At dinner, we had the chance to talk one-on-one with Melodee Colbert Kean, the recently elected mayor of Joplin, Missouri. Mayor Colbert Kean, who is the first African-American to be elected as mayor of Joplin, was a very engaging woman and told us stories about how her city was recovering from the devastating 2011 tornado. She discussed how one-third of the city was damaged or destroyed and that more than 160 lives were lost in the storm.

But Mayor Colbert Kean also emphasized how her city is emerging from the destruction with a new hope and vision. She said rebuilding is taking place with a master plan – including the construction of a vibrant city center – to make the city more attractive to new residents and businesses. As part of the rebuilding, the Mayor said she recognized the usefulness of phone directories in helping local businesses in Joplin attract new customers, in addition to providing residents with useful information to use in emergencies like a storm.

Mayor Colbert Kean did note that she believes some residents would prefer to opt-out of directory delivery. She was so encouraged to learn about our consumer choice website at www.YellowPagesOptOut.com that she tweeted about it from the dinner table. The Mayor said she looks forward to gauging interest in the tool from her constituents and will report back to us.

A very exciting and productive kick-off to what we know will be a very productive week. Stay tuned for additional updates from the NLC conference!

Local Search Industry to Attend National League of Cities’ Congress of Cities and Exposition

Tuesday, November 27, 2012

Later this week, the local search industry will participate as exhibitors at the National League of Cities’ Congress of Cities and Exposition at the Boston Convention Center & Exposition Center. This year’s event, which is set to attract more than 3,000 local leaders from cities across the U.S., will highlight ways for cities to develop partnerships and strategies for building sustainable communities.

Neg Norton and I will be joined by Dex One’s Tim Foster, Yellowbook’s Matt Krug and YP’s Jim Troup at Booth #1149 in the Sustainability Pavilion in the Exhibition Hall, where we will meet with local leaders to share information on our industry’s sustainability and consumer choice efforts, and discuss ways in which our industry can partner with communities to address questions and issues related to directory delivery. In our conversations, we will reference many of the same topics I included in a recent column for the National League of Cities’ weekly e-newsletter, which overviewed the ways Yellow Pages drive local economies and sustainability.

Our attendance at the NLC conference is the latest example of our work to share our industry’s story with community leaders across the country. Over the past year, we’ve worked with legislators from Washington State and California to Illinois and Connecticut to give them a better understanding of our sustainability efforts and help raise local visibility for www.YellowPagesOptOut.com. Additionally, we’ve attended national and local events including the International City/County Management Association’s annual conference, the Southeast Recycling Development Council (SERDC) Recycling Summit 2012, the California Resource Recovery Association conference, among others, to meet local leaders and find ways for communities and our industry to better work together.

We look forward to a great NLC conference. Check back here on the blog for updates throughout the event!