Posts Tagged ‘annual conference’

Wishpond: Your Digital Marketing Solutions Partner

Monday, April 30, 2012

The “Lightning Round” session at our recent annual conference, “Search Starts Here,” generated very positive feedback. As an extension of the session, we’ve offered the opportunity for its participants to further showcase their companies and offerings here on Local Search Insider. Our first contributor is Ian S. Cruickshank, chief revenue officer of Wishpond Technologies.

You don’t need us to tell you that that consumer behavior has changed, and continues to change.

Local search businesses have two huge assets: established relationships, and active, talented sales forces. The easiest way for you to continue to provide value to your clients, and grow your revenue, is through an easy-to-use, simple-to-explain suite of digital solutions that are seamless additions to a client’s existing services.

Wishpond is a leading provider of product-based digital media solutions for merchants, brands and malls – with offerings covering mobile, social, and local search. Our mission is to build easy-to-use marketing tools that deliver engagement, insights and returns. With our roots in local product search, including a powerful search API, the marketing solutions we deliver for offline and online retailers provide tight integration with existing inventory systems and boast nimble cross-platform user interfaces.

You have the brand, the reach, and the sales force. We have the digital marketing product suite, self-serve applications, and local product data. Together we can continue to provide outstanding value to your clients.

We would love to talk to you further about working together. For more information, check out my full presentation at “Search Starts Here” or contact me directly at

Welcome to ‘Search Starts Here!’

Sunday, April 22, 2012

Good morning from sunny South Florida! Local search industry players from across the country and around the world are now gathering for our 2012 annual conference, ‘Search Starts Here,’ at the beautiful Boca Resort. For the next three days, we will hear directly from industry leaders, engage in lively discussions about the state of our industry and its future, and participate in valuable networking opportunities to meet one another and explore business opportunities.

Highlights for our busy Sunday agenda include:

  • Currently underway, our annual golf tournament, sponsored by Yellow Pages Group. We started late, but once the monsoon ended, our golfers were underway!
  • Until 7:00 p.m. today, visit the Camino Foyer for conference registration check-in and information.
  • From 6:00-7:30 p.m., New and Associate Members are invited to join Neg Norton at the Camino Garden for our President’s Reception.
  • From 7:30-9:00 p.m., all attendees are invited to join us for the Industry Excellence Awards Reception at the Great South Hall.

Remember to check back here on Local Search Insider throughout the conference for updates and perspective on key takeaways from this important event. We’re looking forward to a great conference!

Don’t Miss ‘In 2017: A Retrospective View of the Future of Local Search’ at ‘Search Starts Here’

Thursday, April 12, 2012

Watch what happens when we convene a panel to discuss “In 2017: A Retrospective View of the Future of Local Search” featuring BIA/Kelsey‘s Charles Laughlin and Matt Booth, and SuperMedia Chief Marketing Officer Mat Stover. I’ll be there to moderate and I’m really looking forward to what they have to say.

Don’t miss this session or the rest of our speakers and panels at the Local Search Association Annual Conference – “Search Starts Here”, in partnership with BIA/Kelsey, taking place April 21 -24, 2012 at the Boca Resort in Boca Raton, Florida.

Everything you need is here — so book your flight, pack your bag and join us!  See you in Boca!

‘Search Starts Here’ Just 10 Days Away!

Wednesday, April 11, 2012

The excitement is starting to build and the registrations are flowing in for the 2012 Local Search Association annual conference, “Search Starts Here“ taking place April 21-24 in partnership with BIA/Kelsey!  Attendees will be joining us in Boca Raton, Florida from all over the world – including Brazil, Canada, Dominican Republic, New Zealand, Germany, Israel, Turkey, and the United Arab Emirates – to hear speakers from across the local search industry.

We are also anticipating a full contingent of Strategic Exchange Sessions, so make your appointments now by checking this list and contacting our participating companies.  If you haven’t already, you can register here for the Conference and here to get a beautiful room at the beautiful Boca Resort – at a great discounted rate!

So pack your best tropical clothes, your sandals and sunscreen, and join us! We’d love to see you there!

Final Thoughts on BIA/Kelsey ILM East 2012; Looking Forward to ‘Search Starts Here’ Next Month

Wednesday, March 28, 2012

This morning wraps up a very successful BIA/Kelsey ILM East in Boston, with a final round of A-List speakers from across the country.  Opening with a series of interviews, Peter Krasilovsky, vice president and program director at BIA/Kelsey, talked with Merrill Brown, principal at MMB Media, Josh Fenton, cofounder and CEO of GoLocal24 and Zohar Yardeni, CEO of Main Street Connect.

Later in the morning, Ted Leonsis, vice chair of Groupon and an American Express Board Member, delivered a thought-provoking keynote address and answered questions from the floor.

The morning ended with the “SMB SuperForum: Focusing on Local Business Success” session, a great wrap-up of the key takeaways from the past three days. A group of leaders also demoed some of their innovative “top” sites.

Wishing you had been here? Join us in Boca Raton next month for the Local Search Association’s Conference – Search Starts Here, in partnership with BIA/Kelsey, April 21-24. Speakers from Google, SuperMedia, MapQuest, Dex One, Convergent Mobile and many other top local search companies will be there, and there will be plenty of opportunities to network.

Don’t miss this chance to gain valuable, actionable ideas in a beautiful setting. Book your hotel room before April 2 to get our terrific discounted rate! For more information, visit the conference website.

Search Starts Here: Mary Boysman of Aspen Dental Announced as Keynote Speaker

Thursday, February 9, 2012

I’m excited to announce that Mary Boysman, vice president of Brand Marketing and Advertising at Aspen Dental, will be a keynote speaker at our 2012 annual conference, Search Starts Here, scheduled for April 21-24 in Boca Raton, Florida.

Ms. Boysman will provide a national advertiser’s perspective on digital media planning: how choices are made, how media performance is evaluated and how the media mix works together. She will also address the role of the print Yellow Pages in this media mix

I’m excited to hear Ms. Boysman’s remarks for two reasons. First, I’m interested in the process used by a sophisticated national advertiser and their agency in determining which media is most effective in communicating their messages to their key audiences, as well as their formula for allocating budget across that media mix. For the publishers in the audience, this will provide some terrific insight into what is necessary to increase and/or maintain their share of wallet. Second, this presentation gets to the essence of why we rebranded as the Local Search Association almost a year ago.  That is, how local media can work together synergistically to help marketers succeed and how that success is measured.

I’m really looking forward to Ms. Boysman’s presentation. I think it’s going to provide some great insights we can all learn from. I hope to see you there.

Search Starts Here: BIA/Kelsey and Local Search Association to Debut Latest Research

Thursday, February 9, 2012

We’re just over two months away from our 2012 annual conference, Search Starts Here, scheduled for April 21-24 in Boca Raton, Florida. Over the coming weeks, we’ll highlight the exciting sessions on our agenda so you’re fully aware of what’s in store!

An important aspect of our conference each year is our Industry Research Update session (April 19, 9:15 a.m.), during which we unveil preliminary results from our annual Local Media Tracking Study.

The study, which is conducted by Burke Research and analyzed by our research team led by Natalie Wuchenich, provides a comprehensive look at the habits of consumers searching for local business information across various local media. The results prove instrumental in helping our industry better understand and adapt to consumer behaviors. At the session, Natalie will be joined by Burke’s Stacy McWhorter to give attendees a first-hand look at the data and answer questions.

Additionally, by bringing on BIA/Kelsey as producers of this year’s conference, we’ll also benefit from a new research session: BIA/Kelsey’s Global Yellow Pages Outlook and Forecast (April 19, 8:30 a.m.). The outlook and forecast, which are regularly updated (most recently this past December), provide valuable insight on the projected path for revenues and margin in the global directories and local search industry. BIA/Kelsey’s Charles Laughlin and Matt Booth will lead this session. For more information, see BIA/Kelsey’s press release here.

Don’t miss out on these important research sessions! Register today for the conference so that you can have an inside look at where our industry is heading.

Local Search Association Announces 2012 Annual Conference, ‘Search Starts Here,’ April 21-24 in Boca Raton, Florida

Tuesday, December 13, 2011

Our president, Neg Norton, announced plans for the Local Search Association’s 2012 annual conference, “Search Starts Here,” scheduled for April 21-24 in Boca Raton, Florida, at BIA/Kelsey’s ILM West today.

For years, our annual conference has been known as one of the most important industry gatherings of the year. So we’re excited that in 2012, we will build on expertise with the help of BIA/Kelsey, which will help produce this year’s conference. By combining our experience in creating memorable industry meetings with BIA/Kelsey’s well-known reputation for developing dynamic, content-rich agendas, attendees will benefit by getting the best of both worlds.

Speakers from around the world will be on hand to discuss industry trends, lessons learned, success stories, new technology applications, and useful innovations in the local search industry.  We will be leveraging the knowledge and experience of our talented teams to ensure that the program exceeds your expectations and that networking opportunities – both formal and informal, yield positive results for your business.

The successful Strategic Exchange Sessions will be available again in 2012 and sponsorships are still open for the event.  In addition, you can book your hotel registration at the beautiful Boca Resort here.

So plan to join members of the local search industry, including international CEOs and other influencers, for an unforgettable meeting.  Schedule an SES, consider a sponsorship and bring your team for three days of information, discussion and networking.  This is a meeting you won’t want to miss.

Coupons, Discounts and the Customer Experience

Friday, April 22, 2011

At our Search Starts Here conference earlier this week, I listened in on the panel discussion with Rich Razgaitis of Reach Deals and Martin Tobias of Tipper to hear more about the raipdly growing daily deal business model.

With more than 500 daily deal sites out there, it’s clear that the model is driving people in the doors of small- and medium-sized businesses. While advertisers discount their product/services and share profits with the daily deal provider, they’re not being asked to pay anything up front – a very attractive model to some small businesses looking for new customers. Different than coupons, the daily deal model incentivizes quick purchases and promotes engagement with purchasers networks. When asked to explain the difference between the daily deal and coupon model, Tobias cited the extremely high and fast redemption rate as compared to coupons (around 70% are used in the first 30 days of purchase). But do businesses win long term?

To be a win-win for SMBs and consumers, daily deal companies should encourage relationships with merchants over time, as opposed to selling as many as they can in one day. This will allow for a particular business to repeat this model in a month, three months, or even quarterly.

It’ll be interesting to see how this model expands in 2011. I’ve heard about a few examples of BtoB-type daily deals in the past month. Will niche companies come up to target these particular audiences, or will bigger players like Groupon set aside a specialized sales force for this audience? There are companies out there that can help with different components of the model (admin and customer account management, software, deal sourcing, etc.). Tobias said, “everyone in this room should try to have the deal businesses be part of their business.”

Chris Borrink of Allied Van Lines: The World I Live In Is Lead Generation

Tuesday, April 19, 2011

Chris Borrink, vice president interactive for Allied Van Lines / NorthAmerican Van Lines, kicked off this morning’s general assembly with a 360-degree view of the local search industry.

“The world I live in is lead generation,” Borrink said. “We have a strong channel focus … we pay attention to every media that deliver leads.”

Borrink showed that a multichannel approach is important to his organization’s leads generation. How people find a mover? According to the company’s statistics, 31% of Allied’s leads come through a search engine, 19% through print Yellow Pages, 17% through local search sites, 9% through Internet Yellow Pages, 8% through the company website, and 5% through local newspaper or magazine.

But what are the major challenges to this approach? Borrink says that more ads need to be measured. According to Borrink, the cost of metered ads is not an issue. It’s the cultural challenge of changing an agent’s phone number – one he’s had for 30 years.

Borrink says that Google is an important part of driving leads.

“Google is a beautiful model for creating competition and for getting new business … There is no question in our minds about organic placement as it relates to volume. We need to keep our agents aware of that.”

Borrink cautioned that using paid Google listings to outbid competitors’ pricing, will at some point not be a profitable.

“They are trying to outbid the other guy to get more volume. At some point, that is not profitable.”