Posts Tagged ‘Marquette Group’

Think Tank Chicago: Exploring Local Advertising on a Dark and Stormy Night

Monday, July 14, 2014

Ryan Vaspra, SVP of product and operations at Sightly, shares his thoughts on our recent Think Tank Chicago event which brought together local advertising leaders from companies including Facebook, YP, R/GA, Twitter, MediaVest, Ifbyphone, Marquette Group, Cars.com, Where 2 Get It, CityGrid Media and SMG Local Spectrum. The group discussed exciting new ideas and trends in local that have the potential to take our industry to the next level.

As lightning flashed and thunder crashed outside the 80th floor windows of the Aon Building in downtown Chicago, a group of local marketing thought leaders convened for dinner and spirited discussion – an industry “Think Tank,” graciously hosted by the Local Search Association.

The group was comprised of a diverse set of executives from agencies, publishers, media, and technology companies like Sightly, the online video ad tech company I represent.

The theme of the evening was an exploration of “how local advertisers are using various media outlets to drive clicks, calls and store visits,” what the LSA introduced this year as “Last Mile Advertising.”

From the offset, the discussion focused on what local advertisers want from marketing and advertising solutions and what providers’ pricing should be.

Many participants didn’t feel our industry necessarily needs to provide “free or nearly free” solutions for SMBs as incentives for them to try our products, especially if the value is evident. Simple? Yes.  Effective? Yes.  But simple and effective solutions are rarely free or inexpensive.

Some agency executives felt it’s our job to provide fairly priced, effective solutions but not worry about saving all SMBs from their competitors. In local business, those who are smart, savvy and willing to learn are usually the ones that survive. Conversely, to paraphrase one exec, “Those who don’t get it, usually don’t get that they don’t get it.”

Finally, our best takeaway was that the group felt agencies and service providers provide value by bundling and integrating marketing solutions. Otherwise, SMBs tend to “hopscotch” from tactic to tactic, treating each marketing solution as a stand-alone solution. In reality, bundled solutions create a much more valuable multi-touch, integrated marketing presence for the SMB in its local market than any individual tactic does at any given time.

It was a one-of-a-kind event and LSA brought together a very impressive and influential group of professionals from a diverse set of locally focused companies. The intimate setting made it easy for us to dive deep into the issues impacting the local space.  With such varied experiences and perspectives in one room, we came away from the meeting with insights that are extremely valuable for the future of local.

LSA Member Innovation in Local: Marquette Group

Wednesday, July 2, 2014

Today we hear from Marquette Group, a cross-channel, digital agency managing marketing and advertising efforts for a long list of brands, including Edward Jones, ServiceMaster, Bank of America, Roto-Rooter and Nationwide Insurance. The Company began in 1963 as a Yellow Pages agency and over the years has successfully made the transition to digital. Marquette Group is headquartered in Peoria, Illinois with offices in Atlanta, St. Louis and Milwaukee. They recently placed among the 2014 Best Places to Work in Illinois.

We caught up with David Lenzen, EVP sales and marketing at Marquette Group, to learn more:

What local problem(s) does Marquette solve? How?
We’re in good company when we say that erroneous and missing data is a significant concern in the local space. It’s pervasive and the reason we focus intently on data management.

We find that brands typically don’t have a strong platform or strategy for collecting and using localized content. Meanwhile, at the SMB level, the challenge is recognizing the need then finding time to manage and create content across the platforms where consumers are looking–Yelp, Google+, Facebook, Foursquare, etc.

We offer the strategy, the platform, the content management, and of course, the performance analytics for brands and their locations.

What makes Marquette innovative?
We bring innovation to both campaign strategy and the technological developments needed to meet those strategies. Strategic innovation includes not just a client-specific, but location-specific understanding of goals and market nuances. We then construct the marketing programs with a unique mix of providers’ digital products combined with our own search solutions and proprietary client location data management systems.

How does Marquette make the local space better for advertisers?
Marquette Group acts as a single source for building integrated, efficient campaigns to drive results for our clients versus acting as an agency focused on leveraging and selling a singular media type. By bringing simplicity to a complex advertising marketplace and remaining media neutral, Marquette Group focuses on connecting our clients’ national brands to local consumers exactly how those consumers are searching at key moments in the customer lifecycle—regardless of medium or device. Our focus is performance and our loyalty is to the advertisers’ brand and their local lead generation goals.

What is next in local?
Social and video still have a long way to go for local and were highlighted on our 2014 predictions blog. Understanding how to use social and video for lead generation and loyalty building is still new territory for the majority of local businesses. Worth mentioning, too, is the need for greater use of content in social given the growing impact on SEO.


For more information, visit www.marquettegroup.com, email David Lenzen, EVP Sales and Marketing, or follow Marquette Group on Twitter @marquettegroup or find them on LinkedIn.

From 60 to 16: Announcing Our Ad to Action Awards Finalists

Monday, April 7, 2014

In order to support and encourage innovation in Last Mile Advertising, last December we launched the Ad to Action Awards, a competition designed to bring forward the most creative and effective new local advertising products that drive calls, clicks and store visits for local businesses.

By the end of our submission period in February, we had received 60 outstanding entries across our eight awards categories. Just last week, our judging panel – which included a diverse and notable group of industry experts, analysts, media and practitioners – completed their evaluation of these great innovations.

Today I’m pleased to announce our Ad to Action Awards finalists. The awards winners will be announced at our 2014 Local Search Association Conference in Huntington Beach, Calif. on April 28. Following the announcement ceremony, our awards winners will be treated to a private lunch with our featured speaker Steve Wozniak. In the weeks and months following, they will receive our industry’s support in successfully going-to-market.

So without further adieu, here are our finalists:

Business Listings  

  • Local Listing Manager™ by Rio SEO: “Rio SEO’s Local Listing Manager software is the only available solution that can deliver unlimited optimized local business data via bulk feed or API to all the major search engines and data aggregators, including Google+ Local, Yahoo Local, Bing Maps, Infogroup® Expressupdate, Neustar® Localeze®, Acxiom™, Factual™, Yext, Yelp, Facebook, FourSquare, TomTom, MapQuest, Niche Social Networks, and other online local data aggregators.”
  • TruPoint Synchronization Technology by Local Market Launch: “TruPoint Synchronization Technology is a scalable dashboard solution that enables a business to create, maintain and monitor digital presence across the local search ecosystem and includes complete digital syndication of enhanced data to the top data aggregators providing access to 400+ channels.”

Mobile

  • GeoCookie by Thinknear: “The GeoCookie focuses on identifying location context, categorizing location categories, and storing data in a usable format that can be accessed in real-time, which requires an incredible amount of scale and processing power.”
  • SmartFencing Technology by xAd: “SmartFence technology utilizes xAd’s proprietary 1st party search data, along with SmartLocation verified accurate mobile app inventory, to dynamically shift mobile ad impressions to the most relevant, real-time locations.”

Social Media

  • Likes for Lives by Search Influence: “The ‘Likes for Lives’ program is a Facebook fan building initiative that encourages targeted audiences to ‘like’ your Facebook page in exchange for a donation to a choice of non-profit organization benefiting breast cancer awareness/research.”
  • Support Local: “SupportLocal is applying the social graph to the oldest and greatest factor in making life’s daily decisions – word of mouth – by enabling people to give and get local business recommendations from the people they know and trust.”

Print

  • Platform Agnostic Dynamic Location Based Media Planning by SMG Local Spectrum: “SMG’s dynamic tool generates ranking reports that help determine the best directories to advertise in based on client’s KPI, new and existing locations, rural vs urban, budgets, proprietary zip code level data, and custom publisher negotiated discounts.”
  • Community Magazines by hibu: “This 32-page magazine (16 pages of local articles / 16 pages of ads) targets individual communities and provides hyper-local content and information specific to each market.”

Vertical Specific

  • Weather Triggered Demand Generation by SMG Local Spectrum: “This solution leverages real-time weather event triggers such as cold temperatures and natural disasters to serve relevant hyper-local messaging via online ad formats.”
  • Lead StreamTM by Marquette Group: “Lead StreamTM for Insurance offers three packages that cover a range of offers including listing management, social, online directories, reputation management, local paid search, microsites and display.”

Video

  • TargetView by Sightly: “Target View dynamically generates hundreds of scalable, affordable, localized video ads for all locations in a brand’s network, using clients’ existing creative or assets from our library and stock sources.”
  • StudioNow: “StudioNow is a global marketplace matching enterprises with video content creators through a powerful web-based platform that helps all types of businesses produce affordable, custom video that’s hyper-local, high quality and scaled to their needs.”

Deals/Loyalty/Ecommerce

  • MyTime: “The MyTime website or mobile app allows users to find a business, check availability, read reviews, and book appointments in seconds. With over 90 categories of services and 2 million businesses, MyTime is targeted to appointment-based businesses with fixed prices.”
  • Dynamic Hyper Local Leads Bundle by YP: “The hyper-local bundle was the first combined offering of the latest Mobile Advertising Targeting, Internet Yellow Pages with OLA Category Sponsorship targeting, with simple flat rate priced Print YP coverage, and advertising performance measurement for the industry.”

Implementation

  • AdMax® Local by The Search Agency: “AdMax® Local is a fully automated search engine marketing solution that enables small businesses to benefit from high quality and profitable local search campaigns by producing, managing and reporting on hyper-local, optimally structured, highly relevant and performance-focused SEM (AdWords, AdCenter) campaigns.”
  • Call Conversion Optimization™ by Kenshoo: “Through integrations with leading call tracking providers and a proprietary matching algorithm, Call Conversion Optimization™ is able to track calls at the paid search ad placement level and automatically adjust keyword bids to increase performance based on metrics like call length and quality.”

Interested in finding out who will win this year’s inaugural competition? Join us at LSA|14 in Huntington Beach, Calif., April 27-29, when we announce the winners. Register today!

‘Search Starts Here’: Print Directories in a Multi-Platform World

Thursday, April 18, 2013

In today’s increasingly digital world, print directories still play an integral role in a comprehensive local media strategy, according to our expert panel.

Emil Morales, senior vice president at TNS and panel moderator, kicked off the session by showcasing TNS study results indicating print Yellow Pages extends the reach of other local media. The data show consumers use print Yellow Pages in conjunction with all other types of local media prior to and following the decision to buy – a clear opportunity for our industry to bundle print and digital products.

“There’s a lot of great news to share about the print Yellow Pages story,” according to Matt Centofanti, director National Marketing at YP. “[Print] is not dying on schedule.”

Matt discussed the strong volume of call counts and the high return on investment advertisers receive from print directories. Matt said ROI for print ads is 13:1 and that call volumes are up 8% year-over-year, generating 35% more calls for existing customers, according to CRM Associates’ latest study.

Matt also talked about the significance of knowing your ideal customer, stressing that formany traditional Yellow Pages categories with desirable demographics like baby boomers and seniors, print Yellow Pages is still driving leads.

Eric Webb, president of Marquette Group, focused on the importance of “a print and” strategy, noting that advertisers should consider print along with other media options.  Eric said demonstrating media value based on population alone is insufficient given that deeper demographic variations may exist among markets.

Dave Wolf, managing partner at Linkmedia 360, said the challenge facing print is the fragmented media environment with numerous competing products and platforms available for advertisers to reach consumers. Dave talked about opportunities to supplement a digital advertising plan with print Yellow Pages rather than print being the primary medium.

 

LSA Annual Conference Welcomes Influential Speakers from Google, Groupon, YP and more

Tuesday, March 5, 2013

The speakers and panelists coming to our 2013 “Search Starts Here” Conference in Las Vegas include experts, veterans and thought leaders from all areas of the local search space. The biggest names in digital, mobile, social and print media will discuss many strategic and tactical topics that are driving the local search industry forward.

In addition to the great keynote speakers from Solocal Group (formerly PagesJaunes Groupe), Facebook and CityGrid, here are some more exciting subjects and speakers you can’t afford to miss:

SMB State of the Union
Greg Sterling (Opus Research)
Neal Polachek (Industry Observer)

Making Transformation Happen
Paul Plant (Radicle Consulting)

What’s Working in Mobile
Tim Garcia (Moasis)
Dan Hight (xAd)
Tae Kim (Google)
Michael Rubin (YP)

State of the Industry
Bill Dinan (Telmetrics)
Neg Norton (Local Search Association)

Print Directories in a Multi-Platform World
Matt Centofanti (YP)
Eric Webb (Marquette Group)
Dave Wolf (Linkmedia 360)
Emil Morales (TNS)

Sales Differentiation in a HYPER Competitive Selling Environment
Bob Sanders (AXIOM)

Building the “Local Commerce Operating System”
Ethan Anderson (MyTime)
Dave Gilbertson (Constant Contact)
Sean Harper (Groupon)
Bob  Gregerson (hibu)

Finally, as announced earlier, we also have some great workshops and breakout sessions with Yelp, Yext, edō, Supermedia and many more.

To learn more about all of our impressive speakers, visit our Speakers Page and don’t forget to check out the agenda for all the great content planned for the conference.  Register today and we will see you in Vegas!

ComputerWorld Recognizes Marquette Group COO Duane Anderson

Monday, March 5, 2012

I’m pleased to share that Computerworld, the popular technology news and information publication for IT influencers, has featured Marquette Group COO Duane Anderson into its 2012 Premier 100 IT Leaders Awards list. The recognition is awarded to technology professionals who have demonstrated leadership in their organizations through the use of IT and have the strategic vision to align technology with business goals.

In a release highlighting the honor, Anderson said that he and his team have reduced overall IT investment from over 10% of revenue to 3% by more diligently managing Marquette Group’s maintenance capital and commodity expenses, focusing project investments on efforts more directly aligned with the company’s strategic plan. “As a fringe benefit,” Anderson noted, “both our systems uptime and internal development output increased after these changes.”

Congratulations to Duane and his team on a job well done!

Chris Cummings Re-elected YPA Board Chairman

Friday, June 11, 2010

The Yellow Pages Association board of directors met yesterday in Raleigh, North Carolina to discuss—among other important topics—its future makeup.

I’m happy to report that Chris Cummings, CEO and equity owner of Marquette Group, has been re-elected chairman of YPA’s board of directors. It’s been a great year with Chris on the team, helping to drive growth and innovation for our more than 400 member companies.

The board also elected Scott Klein, CEO of SuperMedia, vice chairman, and elected Scott Pomeroy, president and CEO of Local Insight Media, as secretary-treasurer.

Additional director seats include: Kathleen DeCaire-Aden, Wahlstrom; Bill Dinan, Telmetrics; Norm Hagarty, DAC Group; Frank Jules, AT&T Advertising Solutions; George Bednarz, Dex One; Sharon Sweeney, Nationwide Media; Marc Tellier, Yellow Pages Group; Joe Walsh, Yellowbook and Neg Norton, YPA.

For the full board press release, click here.

Chris Cummings Appointed Chairman of YPA

Monday, April 27, 2009

We announced today at the conference that Christopher Cummings, CEO and equity owner of Marquette Group, has been named chairman of YPA’s board of directors.

Chris is the first YPA chairman to come from one of the association’s CMR (certified marketing representative) member companies.

Chris has more than 25 years of Yellow Pages industry experience. He purchased Marquette Group, an advertising agency specializing in national Yellow Pages programs, in 1996.  He is a founding member of the Association of Directory Marketing (ADM) and served as chair of ADM’s board of directors for six years. He is currently a member of both ADM and YPA boards.

In today’s announcement, Neg Norton, president of YPA, said: “Chris is a distinguished leader in our industry, and YPA is proud to have him as chairman. As the first certified marketing representative member to chair our board, Chris will play a key role in bringing together all YPA members — clients, agencies, publishers, and associates — to chart a new path forward for our industry.”